YY Live YY Coin/YY Gold Shell Official Top-up 24-hour Online Top-up Service

1. How to recharge?
Computer: Select the product, click [Recharge Now] → Select the purchase quantity → Fill in the recharge account → After confirmation, submit the order and complete the payment.
Mobile version: Select the product, click [Buy Now] → Select the purchase quantity → Fill in the recharge account → After confirmation, submit the order and complete the payment. After the user places an order and successfully pays, the system will automatically recharge the corresponding denomination of goods to the account filled in by the customer.
2. How to choose the purchase quantity?
When placing an order for a product of a certain denomination, the purchase quantity can be greater than 1. The total recharge denomination = product denomination * purchase quantity.
3. To recharge Y coins, what should I fill in for the recharge account/game account?
To recharge the Y coin account, you can enter the YY pass or YY number and recharge automatically. Please check the account carefully. If there is an error, it cannot be changed. At present, the system also supports entering the login mobile phone number to recharge. Note: It supports recharging with login mobile phone number, not secret security mobile phone number, because some secret security mobile phone numbers are not login mobile phone numbers.

Precautions:
1. What should I do if I fill in the wrong recharge account number?
If the user fills in a valid account number, because the system automatically recharges, the transaction has been completed, the amount has been recharged to the target account entered by the user, and no refund is possible.
If the user fills in an invalid account number, the recharge will fail, and the system will refund the user later. The user can confirm the correct account number and place an order again.
2. How long does it take to receive the payment after successful payment?
Under normal circumstances, the account will arrive within 5 minutes. If the account does not arrive within 20 minutes, please contact our Want Want customer service and we will inquire and resolve it for you in time.
3. Where can I check the recharge status?
Y币：可以前往YY充值中心、多玩充值平台pay.duowan.com或者手机YY查询你的Y币余额。
4. What should I do if the recharge does not arrive for a long time?
First of all, please check whether the recharge account you entered when placing the order is correct. If the account is correct and the account has not been credited for more than 20 minutes, please contact our customer service and we will inquire and resolve it for you in time.